News for 'customer care'

Bankers are COVID Warriors too!

Bankers are COVID Warriors too!

Rediff.com11 Jun 2020

'Like doctors, health workers, police, bankers are also COVID warriors,' notes Tamal Bandyopadhyay.

Tech spend in 2021 to be better than last 2 years: Nasscom survey

Tech spend in 2021 to be better than last 2 years: Nasscom survey

Rediff.com24 Mar 2021

With the economy gaining pace and large deals back on the table, chief executive officers (CEOs) of tech companies believe global tech spending will witness growth this year. According to CEO Survey by Nasscom, about 71 per cent chief executives expect global spend to grow over 4 per cent. The figure is significantly higher than the previous two years - 41 per cent and 59 per cent in 2019 and 2020, respectively. The survey also said the recovery in global tech spending will be led by the digital segment.

This bookshop in China is beyond magical!

This bookshop in China is beyond magical!

Rediff.com25 Nov 2020

A dreamlike bookstore that just opened in Sichuan, China has gone viral on social media and we can't help but call this book space nothing short of spellbinding. Take a look...

'Rishi you are going to be something one day'

'Rishi you are going to be something one day'

Rediff.com29 Oct 2022

'Rishi is brought up with Indian values -- Indian qualities like respect our parents, respect our uncles -- but he is more British.'

Twin setbacks put Pinarayi on a sticky wicket

Twin setbacks put Pinarayi on a sticky wicket

Rediff.com23 Jun 2022

For Pinarayi, a victory in Thrikkakara would have come as public endorsement of his development initiatives, including controversial K-Rail project, which has witnessed widespread protest

Online sales of FMCG companies rise, but some see moderation

Online sales of FMCG companies rise, but some see moderation

Rediff.com1 Dec 2021

However, the government's draft policy on e-commerce companies has forced consumer companies to also adapt to the changes. For Dabur India, e-commerce channel continues to be a key driver of growth in urban India. The contribution of online sales to its entire portfolio is at six per cent compared to 1.5 per cent before the pandemic.

Biyani's Foodhall plans to tap 2-hour e-deliveries segment

Biyani's Foodhall plans to tap 2-hour e-deliveries segment

Rediff.com29 Apr 2019

The company has entered into a strategic partnership with Scootsy, a hyper-local delivery platform

'No Challenge To SBI's Retail Loan Book'

'No Challenge To SBI's Retail Loan Book'

Rediff.com21 Jun 2022

'When we look at the quality of our retail loan book, the non-performing asset percentage is low.'

RBI extends restrictions on PMC Bank till Dec

RBI extends restrictions on PMC Bank till Dec

Rediff.com25 Jun 2021

The Reserve Bank on Friday extended the regulatory restrictions on Punjab and Maharashtra Cooperative (PMC) Bank by another six months till December 2021 to enable the completion of its takeover by Centrum Financial Services. Paving the way for takeover of the crisis-ridden bank, the RBI had earlier in the month granted in-principle approval to Centrum Financial Services to set up a small finance bank (SFB). "Taking into account the time required for completion of various activities involved in the process...the validity of the ...Directive dated September 23, 2019, as modified from time to time, has been extended for a further period from July 1, 2021 to December 31, 2021, subject to review," the RBI said in a notification.

Explained! New FDI norms for single-brand retail

Explained! New FDI norms for single-brand retail

Rediff.com28 Aug 2019

According to the decision, such entities can now first operate through e-commerce and then open brick-and-mortar stores.

What Zomato, Ola, Paytm Need To Learn

What Zomato, Ola, Paytm Need To Learn

Rediff.com19 Jul 2022

Start-ups don't care that mad-money funding comes to a hard stop after an IPO, observes Debashis Basu. As a listed entity, corporate actions have to take the interests of all shareholders, especially minority shareholders, into account. So far, we are not seeing any sign of it, observes Debashis Basu.

Covid runs rampant in China as govt seems absent

Covid runs rampant in China as govt seems absent

Rediff.com26 Dec 2022

One Chinese source informed ANI that 10 million new infections are probably occurring daily in China.

Infosys Q3 net profit up 11.8% at Rs 5,809 cr

Infosys Q3 net profit up 11.8% at Rs 5,809 cr

Rediff.com12 Jan 2022

The Bengaluru-based company had registered a net profit (after minority interest) of Rs 5,197 crore a year ago, a regulatory filing said. Infosys' revenue grew 22.9 per cent to Rs 31,867 crore in the quarter ended December 2021 from Rs 25,927 crore in the year-ago period, it added.

'Key risks to markets in 2022 are...'

'Key risks to markets in 2022 are...'

Rediff.com16 Dec 2021

'Overtightening of monetary policy by central banks and the spread of new Covid variants, which may force governments to restart lockdowns or restrict mobility.'

A Swayamvar With A Difference

A Swayamvar With A Difference

Rediff.com30 Aug 2022

Lakshmanan contracted polio when he was only three months old. 'I didn't want to go for the swayamvar, but my uncle convinced me to attend.' He sat close to the door at the swayamvar. And then, Rohini walked in. Both her legs, too, were afflicted with polio.

Hiring sentiment highest in India, 17% firms keen on freshers: Survey

Hiring sentiment highest in India, 17% firms keen on freshers: Survey

Rediff.com22 Sep 2021

Fresher hiring sentiment is highest in India, with 17 per cent employers keen on recruiting fresh graduates in the July to December 2021 period against 6 per cent globally. According to the Career Outlook Report by TeamLease EdTech, conducted across 18 sectors and 14 cities, the hiring sentiment in the country has registered a 2 percentage point increase over the February-April 2021 period. In terms of sectors, those that have been able to withstand the impact of the pandemic and witnessed a stronger hiring sentiment are information technology (31 per cent), telecommunication (25 per cent) and technology start-ups (25 per cent).

Omicron fear: Lower footfall and sales have hit high street stores, malls

Omicron fear: Lower footfall and sales have hit high street stores, malls

Rediff.com28 Jan 2022

Offline retailers are feeling the Omicron January chill as consumers are apprehensive about venturing out in the midst of rising Covid cases across the country. Covid restrictions, as well as concerns over the new virus variant, are seeing shoppers pull back from the high streets and shopping malls, clearly cautious about streaming into stores and choosing to self-censor instead. Offline retailers' hopes of a bumper End-Of-Season Sale (EOSS) and Republic Day (R-Day) Sale to compensate for losses over the pandemic have been dashed. Fewer trips to malls mean lower footfall and sales, resulting in higher piling of stock - and possibly higher discounts.

24 years on employment exchange, youth gets a hoarding for it

24 years on employment exchange, youth gets a hoarding for it

Rediff.com3 Mar 2021

'I got a lot of calls even from people that I don't know.' 'They called to tell me not to get dejected.' 'They told me my life would improve.'

KYC for wallets: RBI sticks to Feb 28 deadline

KYC for wallets: RBI sticks to Feb 28 deadline

Rediff.com26 Feb 2018

There are 55 non-banking PPIs operational now, apart from 50 wallets promoted by banks.

6 smart tips to make secure payments online

6 smart tips to make secure payments online

Rediff.com4 Sep 2020

Do not trust any incoming phone calls or mails that ask you to install any file or programme, warns Niranjan Upadhye, general manager-fraud risk management, Worldline India.

COVID-19: The frantic questions doctors face

COVID-19: The frantic questions doctors face

Rediff.com13 Apr 2020

The most commonly asked questions relate to symptoms and prevention -- 'Will summer kill the coronavirus?', 'Should outside food and non-veg food be avoided?', 'Does smoking affect chances of recovery?', 'Are face masks useful?', 'Are hand sanitisers better than soap?', 'Are elders in my family more susceptible?'

'Headcount addition not an indicator of growth'

'Headcount addition not an indicator of growth'

Rediff.com29 Jan 2019

'The increasing mix of fixed price contracts is helping us improve productivity by bringing in more automation.'

RBI allows fintech cos to set up regulatory sandbox

RBI allows fintech cos to set up regulatory sandbox

Rediff.com13 Aug 2019

The RS allows the regulator, innovators, financial service providers and customers to conduct field tests to collect evidence on the benefits and risks of new financial innovations, while carefully monitoring and containing their risks.

Mahindra's premium bike Mojo 300cc to hit the roads soon

Mahindra's premium bike Mojo 300cc to hit the roads soon

Rediff.com6 Oct 2014

Mahindra Mojo would rival the likes of Kawasaki Ninja 300R, the Honda CBR250R and the KTM Duke 390 by March 2015

2022: 10 Important Career Skills to Succeed

2022: 10 Important Career Skills to Succeed

Rediff.com4 Jan 2022

Leadership, teamwork, communication, productivity, and wellness skills are essential for every employee's success.

NCLT orders insolvency proceedings against Supertech

NCLT orders insolvency proceedings against Supertech

Rediff.com25 Mar 2022

Real estate developer Supertech on Friday was declared bankrupt by the National Company Law Tribunal (NCLT), a move that could have a bearing on 25,000 home buyers of the firm's ongoing projects in the Delhi and NCR region. Acting on a petition filed by the Union Bank of India for non-payment of around Rs 432 crore worth dues, the bankruptcy court ordered the initiation of insolvency proceedings against real estate firm Supertech Ltd, one of the companies of Supertech group. The NCLT said "there has been a default in payment of the financial debt" and appointed Hitesh Goyal as the Interim Resolution Professional (IRP) superseding the board of Supertech Ltd.

SEE: Fashion for covid times!

SEE: Fashion for covid times!

Rediff.com4 Aug 2020

Madame, a 27-year-old fashion label, is creating clothes to adapt to the pandemic.

Maharashtra lockdown: E-com firms to ensure smooth delivery

Maharashtra lockdown: E-com firms to ensure smooth delivery

Rediff.com6 Apr 2021

E-commerce companies have said they are well prepared and working closely with delivery partners to ensure smooth and safe delivery of packages in Maharashtra where the government has announced a slew of restrictions, including night curfews and weekend lockdown to control the spike in COVID-19 cases. However, there are concerns around the mandate for delivery staff to be either vaccinated or carry a negative RT-PCR report. According to the health ministry data, till 8 am on Tuesday Maharashtra's COVID-19 caseload was 452,777 with an addition of 20,881 from the previous day. In an order on Sunday, the Maharashtra government said all personnel belonging to home delivery services will have to be vaccinated and in case they are not vaccinated, they will have to carry a negative RT-PCR report.

How brands are fighting back as global crises hit home

How brands are fighting back as global crises hit home

Rediff.com15 Oct 2019

Trust today means more than the belief that a brands' products will work as advertised; consumers want to believe that the company truly cares for its customers.

HDFC-HDFC Bank: Great Marriage, But...

HDFC-HDFC Bank: Great Marriage, But...

Rediff.com1 Jun 2022

But there are challenges, observes Tamal Bandyopadhyay.

Air freight stations planned to transport Covid vaccines

Air freight stations planned to transport Covid vaccines

Rediff.com30 Nov 2020

The government is considering setting up air freight stations to enable direct movement of vaccines from pharmaceutical factories to the aircraft.

How Myntra plans to run India's biggest fashion sale

How Myntra plans to run India's biggest fashion sale

Rediff.com16 Jun 2020

The 12th edition of EORS will be held from June 19-22. There will be a dedicated central virtual war-room for tactical problem solving across all phases of the event. Shoppers across the country will have access to over 700,000 styles from over 3,000 fashion and lifestyle brands. Myntra is expecting 3 million people to shop from the safety of their homes.

Taking on Google, FB, Apple: CCI seeks more teeth to tackle Big Tech

Taking on Google, FB, Apple: CCI seeks more teeth to tackle Big Tech

Rediff.com31 May 2022

Ashok Kumar Gupta, chairman of the Competition Commission of India (CCI), has never minced words while talking about the giant technology companies, referring to them on multiple occasions as "centres for entrenched and unchecked dominance". The anti-trust regulator has, in fact, been cracking down on big technology companies such as Google, Apple, Facebook, and others, after they were hauled up by regulators and lawmakers in Europe and Australia. However, in several instances, existing regulations have prevented the CCI from going all out against these companies for anti-competitive activities.

Will content creators drive the next wave of e-commerce?

Will content creators drive the next wave of e-commerce?

Rediff.com9 Jan 2022

First it was called content-led commerce. Then it came to be known as influencer-led commerce. And its latest iteration is creator economy. This evolution of the terminology for online personas impacting buying decisions -- through blogs, memes, bite-sized videos, and podcasts -- has happened over the past five to seven years.

Now you can stay connected to your Merc with Me app

Now you can stay connected to your Merc with Me app

Rediff.com7 Oct 2019

Mercedes-Benz joins the connected cars revolution with the launch of their app -- 'Mercedes Me'.

Royal Enfield may recall 15,200 units from export markets

Royal Enfield may recall 15,200 units from export markets

Rediff.com21 May 2020

This is a precautionary service intervention, and will be undertaken across the UK, rest of Europe and South Korea, the company said.

Carry your bank everywhere, literally

Carry your bank everywhere, literally

Rediff.com22 Dec 2014

The preference for digital banking now cuts across all customer segments.

Bill to increase marriageable age of women sent to select committee

Bill to increase marriageable age of women sent to select committee

Rediff.com21 Dec 2021

Opposition members hit out at the government for the introduction of the bill in a 'hurry' and 'without any consultation with stakeholders'.

INSIDE! How salons will look post lockdown

INSIDE! How salons will look post lockdown

Rediff.com9 Jun 2020

Beauty technicians and hairstylists in PPEs. Constant disinfection of instruments such as scissors and combs, Disposable neck-wraps and fresh towels. That's what beauty may look like now, reports Amrita Singh.

Now, mint a fortune from stocks using mobile apps

Now, mint a fortune from stocks using mobile apps

Rediff.com27 Jul 2015

Within the next 3 months, most brokers will enable you to intelligently invest via mobiles in MFs, FDs, and IPOs.